Our Customer Service team is available to provide you with the tools that you need in the format that is most helpful to you. 


Accessible Formats

If you require this brochure, or any other printed material(s) from Port Authority, in an accessible format (such as large print, Braille, audio or txt/word documents by e-mail), please Contact Customer Service at 412-442-2000 or 412-231-7007 (for TTY). They will be happy to provide the information you need in the format that works best for you.

 

Bus Identifier Kits and Communications Books

Bus identifier kits, also called route ID kits, are handheld signs used to let operators know which bus route you need.

The kits include a selection of large-print letters and numbers with Braille located at the top of each card and are designed to be customized by the rider.

Customized, individual communications books can also be created to help communicate your needs and/or destination to operators.

For bus identifier kits, or to request to create a communications book to meet your needs, please call Customer Service at 412-442-2000 or 412-231-7007 (for TTY).

Rider using bus identifier kit.