From time to time, we conduct surveys to ensure we are providing efficient, safe and affordable service that meets the needs of our riders. 


Annual Service Reports  

Bus Stop and Street Design Guidelines - July 2019  

East Busway Feasibility Study - May 2017  

Economic Impact Study - November 2018  

Equity Index of Mobility Need  

LRT Station Design Guidelines - July 2018  

Rider Satisfaction Survey - June 2018  

Rider Survey - March 2015  

Transit Service Standards  

Urban Land Institute report - May 2014