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Volunteers Needed: Test Online ConnectCard Account Management

Port Authority is in the process of transitioning from paper passes to a new smart card system called ConnectCard. This system offers more convenient options for fares, including the ability to load cards at special ConnectCard machines throughout our service area.

As part of the transition, we are preparing to introduce another new option that will give riders added convenience: online ConnectCard account management. This feature will enable riders to add passes or value to a ConnectCard or check their account balance from any computer.

Before we can introduce online account management for ConnectCard users, we need to test this new system. We are looking for approximately 50-100 frequent riders to participate in an upcoming online account management pilot program that will last about two months.

To be considered for the pilot program, you:

1. Must use a ConnectCard to purchase your Port Authority passes and pay fares.
2. Must agree to complete a brief survey about your experience.
3. Must frequently ride at least one of the following routes:

  • 44 Knoxville 
  • 51Carrick
  • 51L Carrick Limited
  • 52L Homeville Limited
  • 53 Homestead Park  
  • 53L Homestead Park Limited
  • 56 Lincoln Place
  • 57 Hazelwood
  • 59 Mon Valley
  • 60 Walnut-Crawford Village
  • 61A Wilkinsburg via Forbes Avenue
  • 61B Braddock-Swissvale
  • 61C McKeesport-Homestead
  • 61D Murray
  • 64 Lawrenceville-Waterfront
  • 65 Squirrel Hill
  • 81 Oak Hill
  • 83 Webster
  • P3 East Busway-Oakland
  • P7 McKeesport Flyer
  • P76 Lincoln Highway Flyer
  • Y1 Large Flyer
  • Y45 Baldwin Manor Flyer
  • Y46 Elizabeth Flyer
  • Y47 Curry Flyer
  • Y49 Prospect Flyer

If you qualify for this program and would to participate, please visit our sign-up form.

You will be notified if selected to participate. If you don't already have a ConnectCard, Port Authority will issue you a card with instructions on how to use it. There is no charge for the card itself but all participants will be required to pay their own fares. 
For more information on ConnectCard, visit ConnectCard.org.

Posted on Wednesday, January 16, 2013

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